Return and refund policy

Effective Date: July 30, 2026

Thank you for shopping at cercrcvr.shop. We want every order to meet your expectations. If you need to return an item, please review the policy below before submitting your request.

Return Eligibility

Eligible products may be returned within 30 days from the date your order is delivered.

To qualify for a return:

• The product must be unused and in its original condition.
• Original packaging and included accessories should be returned together.
• A valid order confirmation or purchase receipt must be provided.

Products showing signs of misuse, accidental damage, or unauthorized modification are not eligible for return.

Return Request

Before sending any item back, please contact our customer support team.

Email: info@cercrcvr.shop

Please include:

• Your order number
• Product name
• Reason for the return
• Photos if the item arrived damaged or incorrect

Our team will review your request and provide return instructions if approved.

Return Review

Returned products will be examined after arrival. Once the inspection is complete, you will be notified of the outcome by email.

Refunds

Approved refunds are processed within 5–10 business days and will be credited to the original payment method.

Bank or payment provider processing times may vary.

Exchange Requests

If you received an incorrect or defective item, please contact us as soon as possible. We will evaluate the situation and arrange a replacement when appropriate.